Please note:

• The applicable visa fee is as per the current exchange rate. It is subject to change.
• All fees are non-refundable.
• There is a Logistic Fee of IDR 290.000 levied per application over and above the visa fees. Only children under six years old will be waived from this Logistic Fee.
• Visa fee, Logistic fee, Value Added Service fee should be paid in cash only

Value Added Services:
Please Note, all the Additional Service are optional

• You can track the status of your passport by SMS for IDR 30,000 (Inclusive of VAT)
• Courier Service: Please contact our Helpline to find out the exact fee.

General

• The photo must fulfill the norm specified by the ICAO (International Civil Aviation Organization).
• Use plain White-colored background.
• The photo must be no more than 6-months old.
• Not tilted picture (portrait style) showing both edges of face clearly.
• Close up of the head and top of the shoulders so that the face takes up 70–80% of the photograph.
• Photo in sharp focus and clear.

Photo Size

The photo for each visa applicant submitted must measure:

• 35 mm x 45 mm with the head centered in the frame.
• The head (measured from the top of the hair to the bottom of the chin) should measure about 30 mm

Photo Appearance

• The photograph must be a full-face front view in which the visa applicant is facing the camera directly.
• The face should cover about 70-80 percent of the photo area.
• The photograph must be in color and have only a white or light background. Photos with dark, busy, or patterned backgrounds will not be accepted.
• In general, the applicant's head, including both face and hair, should be shown from the crown of the head to the tip of the chin on top and bottom and from hairline side-to-side. It is preferable that ears be exposed
• Sunglasses or other wear, which detracts from the face, are not acceptable unless required for medical reasons (an eye patch, for example).
• A photograph depicting a person wearing a traditional facemask or veil that does not permit adequate identification is not acceptable.

Please follow these instructions carefully. If the photograph presented do not meet these requirements your application will be considered incomplete.